Terms of Use

Upper Hutt City Football allows members to pay for annual football subscriptions and/or event costs through MyCOMET (the New Zealand Football registration system). As such, all transactions made via MyCOMET for Upper Hutt City Football annual subscription fees / administered events are subject to these Terms of Use.

These Terms of Use are a contract between you and Upper Hutt City Football. Please read these Terms of Use carefully. By making payment and registering for Upper Hutt City Football annual subscription fees / administered events, you acknowledge that you have read, understood, and accept these Terms of Use.

1. Definitions

1.1 – MyCOMET means the online member portal utilised to register and access the payment gateway.

1.2 – Paymark means the payment gateway used to make payment for products and services via MyCOMET.

1.3 – Analyticom – means Analyticom, the official national registration system provider for NZ Football, and provider of MyCOMET.

1.4 – Terms means these Terms of Use.

1.5 – Event means any non-subscription based activity.

1.6 – Fees means the costs and/or additional fees which may be payable for the use of Payment Services.

1.7 – Online EFTPOS refers to the method of payment directly from a mobile banking app.

1.8 – Payment Services means MyCOMET and Paymark.

2. Payment

2.1 –  Payment can be made via Credit / Debit card at point of registration or via Cash, EFTPOS or Cheque in person at our Junior Family Fun Day and at senior registration evenings (dates TBC).  Payments should only be made by Direct credit or Internet banking into Upper Hutt City Football bank account if specifically arranged with the Registrations Officer or a Committee member in advance.

2.2 – Upper Hutt City Football is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.

2.3 – We may charge a Fee as advertised via Payment Services for their use.

3. Use of Payment Services

3.1 – You agree to not use MyCOMET for any improper, injurious, offensive or unlawful purpose.

3.2 – You will pay all Fees payable for the Payment Services at the time of online transaction by credit card or debit card. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.

3.3 – If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.

3.4 – Upon commencing a transaction through MyCOMET you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.

3.5 – We also use a payment gateway operated by Paymark for transactions incurred via MyCOMET. Paymark will collect information about you (including information about transactions processed by you) from time to time through Paymark. Any such information collected shall be treated in accordance with the Paymark Privacy Policy which can be found HERE.

4. Refunds Policy

 4.1 –  Refunds are at the sole discretion of Upper Hutt City Football.  For junior players, please contact your grade manager, seniors please contact Club Secretary Brian Wood (leicesterwood@xtra.co.nz). If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given.

4.2 – In the case of overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.

5. Shipping & Delivery Policy


6. Security

6.1 – SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through MyCOMET (including credit card information) may be read or intercepted by others, even where MyCOMET and Paymark is stated as being secure. Neither we or Paymark shall have any liability for the interception or ‘hacking’ of data through the any of the aforementioned services by unauthorised third parties.